Why can't I access my course in D2L Brightspace?

Why can't I access my course in D2L Brightspace?

Access to a course in D2L Brightspace depends on several factors.

If a course is not visible when you login to Brightspace:
  1. Login to eServices to confirm that you are registered for the course.
  2. Check the start date for the course. Enrolled students are not added to Brightspace until 55 days prior to the start of the course.
  3. If you just registered for a course, it can take up to 24 hours for the course to show up for you in D2L Brightspace.
If a course is visible, but the course link is not active:
  1. Check the start date for the course; it should be displayed in Brightspace below the course name. Courses are not accessible until the start date.

    • Related Articles

    • How do I set a course to active in Brightspace?

      To set a course to Active in Brightspace, use the following steps: 1. Click on Course Admin 2. Click on Course Offering Information under Category 3. Scroll midway down and you will see where you can check and/or uncheck the box next to Course is ...

    • How do I find content in my D2L Brightspace course?

      Once inside a course in Brightspace, click on Materials on the left side of the navigation menu, then click on Content. Here you will find such things as the course syllabus, readings, videos, and other important course content your instructor has ...

    • ISRS/Brightspace Integration Change

      On March 24, 2022, the integration between ISRS and D2L Brightspace will change. A planned future upgrade to Brightspace will render the current ISRS integration inoperable, so  the change needs to happen before that takes place. As a result, the ...

    • How do I reset my course or delete all data in my course in D2L Brightspace?

      Important: Resetting a course is permanent and cannot be undone! All course components and user progress data is deleted and not available in data sets. All activities, content, and course files are deleted cannot be restored using normal UI restore ...

    • How do I make a D2L Brightspace Checklist?

      Students love Checklists! If you build it, they will come. A checklist is a way to highlight important or required assignments, readings, discussions, quizzes, or other items for the students to complete. The to-do list allows students to check off ...